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Featured News and Events

New US government critical to BPO, OFW cash flows

MANILA, Philippines – Moody’s Investors Service said...Read More

Sitel Philippines champions IBPAP 8th Int’l IT-BPM Summit

Sitel Philippines throws its full support for the 2016 IT an...Read More

EPerformax launches new site in Roxas City

ePerformax Contact Centers BPO, in conjunction with the Pueb...Read More

What We Do

logoactively promotes the contact center industry here and abroad by

Expanding talent supply through professional development, career marketing, health and wellness, retention and values formation.

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Maintaining a favorable business environment, in terms of legislative, regulatory, fiscal and infrastructure issues.

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Driving industry innovation and a performance excellence agenda.

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Engaging in country marketing, brand building and business development support, especially in new markets.

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Promoting industry welfare through partnerships with government, the academe, and others.

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Sharing best practices and thought leadership agenda among its members.

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Our Members

CCAP’s continuously growing membership reflects the overall positioning of the industry as the country consistently maintains its strong position as the contact center capital of the world. We welcome you to join us as we cherish this success.

How to Become a Member