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Featured News and Events

DICT told to expand rural BPO program to boost countryside job generation

Sen. Juan Edgardo M. Angara on Thursday lauded officials of ...Read More

Sykes expands PH operations as confidence up on economy

Sykes Philippines has opened its sixth facility in Muntinlup...Read More

TELUS House McKinley West opens with coolest facilities

MANILA – TELUS International Philippines (TIP) launches it...Read More

What We Do

logoactively promotes the contact center industry here and abroad by

Expanding talent supply through professional development, career marketing, health and wellness, retention and values formation.

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Maintaining a favorable business environment, in terms of legislative, regulatory, fiscal and infrastructure issues.

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Driving industry innovation and a performance excellence agenda.

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Engaging in country marketing, brand building and business development support, especially in new markets.

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Promoting industry welfare through partnerships with government, the academe, and others.

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Sharing best practices and thought leadership agenda among its members.

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Our Members

CCAP’s continuously growing membership reflects the overall positioning of the industry as the country consistently maintains its strong position as the contact center capital of the world. We welcome you to join us as we cherish this success.

How to Become a Member