Teleperformance Philippines celebrates 20th Anniversary, opens 17th site in the country
Date:
May 2, 2016
L-R: Chloe Paula Tor (Teleperformance Silver City Site Director), Genny Marcial (IT-Business Process Outsourcing Association of the Philippines Executive Director for External Affairs), Travis Coates (Teleperformance Philippines Managing Director), Atty. Reynaldo Dionisio (Pasig City Administrator, representing Mayor Maribel A. Eusebio) , and Mickey Ocampo (Contact Center Association of the Philippines Board Director
Manila, Philippines—April 28, 2016 – Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, recently inaugurated its 17th site in the Philippines during the company’s year-long celebration of its 20th founding anniversary in the country.
From only around 100 employees when it began its operations in 1996, Teleperformance Philippines has grown to over 40,000 employees across 17 business sites in Metro Manila, Antipolo, Baguio, Bacolod, Cebu and Davao.
The newest addition to this growth is Teleperformance Silver City, which is strategically located at Frontera Verde Drive across the Tiendesitas shopping complex in Ugong, Pasig City. This new business site covers nearly 5,000 square meters of office space and features close to 900 workstations, which can accommodate around 1,500 employees in various shifts.
Reflecting Teleperformance’s global premises standards, the Silver City facility features state-of-the-art amenities such a fitness and wellness gym, a spacious cafeteria, a full-service clinic, comfortable sleeping quarters, game and recreation rooms, individual lockers and a shower room for employees.
The Silver City Grand Launch is one of the many exciting events lined up for the 20th Anniversary of Teleperformance in the country this 2016. Earlier this year, the anniversary campaign was launched across various media and marketing activities. With the tagline, “20 years of Filipino Pride,” Teleperformance Philippines aims to honor and celebrate the inspiring stories of its employees who have grown with the company over the past 20 years.
Staying bullish about its continuous growth in the country, Teleperformance Philippines Managing Director Travis Coates expressed his excitement over the future of the company. “We are thrilled to celebrate our 20th Anniversary in 2016. We would not be able to achieve this remarkable growth without the hard work and dedication of the 40,000 Teleperformance team members who choose to work with us. The opening of our 17th site signifies our strong commitment to the Philippines’ BPO sector. I am confident that our growth story will continue to unfold as we offer excellent service to our clients from around the world,” Coates says.
Career-seekers who are interested to be part of Teleperformance Silver City may visit the Recruitment Center located at the 3rd floor of the Silver City 2, Frontera Verde Drive in Ugong, Pasig City. It is open Mondays to Saturdays from 10:00 AM to 7:00 PM. For other inquiries, applicants may call 857-3222 or visit the Teleperformance Philippines Facebook page.
Teleperformance Silver City in Ugong, Pasig City is the company’s 17th site in the Philippines
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ABOUT TELEPERFORMANCE
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).
The Teleperformance Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard of the Group’s performance in corporate responsibility.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 40,000 people in the country and operates more than 27,500 workstations in 17 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao.
From 2012 to 2015, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as
2014 Best Employer in the Philippines.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
For further information, please visit the Teleperformance website at www.teleperformance.ph or like the Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines
Media Contacts:
TELEPERFORMANCE: FLEISHMAN-HILLARD:
Mark Pfeiffer Wem Mangcucang
+1 801 2575811 +63 905 4931966
mpfeiffer@teleperformance.com Wem.Mangcucang@fleishman.com
Jeffrey Johnson
+63 917 8843787
jeffrey.johnson@teleperformance.com
Marilyn R. Ventenilla
+63 917 8117557
Marilyn.Ventenilla@teleperformance.com
