Alorica completes acquisition of firm
Date:
July 8, 2016
Irvine, Calif.-based Alorica, an outsourcing firm with its sales and marketing organization headquartered in Brighton, has completed the acquisition of Expert Global Solutions Inc.
The deal makes Alorica the largest customer experience business process outsourcer servicing the U.S., and third largest globally, officials said.
“The insanely great customer experiences we create for clients are a critical differentiator in increasingly competitive markets,” said Andy Lee, chairman and CEO of Alorica in a statement. “These experiences are created by our passionate people and backed by our unique approach to data analytics.”
Alorica employs 48,000 people in the U.S., 28,500 in the Philippines, and 13,000 in Latin America with over 6,000 agents who work from home, according to the company.
Source: http://goo.gl/wFVee7
