Filipino BPO company expands to US, India

Prople Inc., a Filipino-owned business solutions provider, has transformed into a major outsourcing company that serves local and foreign companies in the areas of finance and accounting, tax services, human resources/payroll and data management services.

“We are like business doctors. We can prescribe what the best solution is for them [business clients],” Prople Inc. head of business development and project management Juan Paolo Araneta says in an interview at the company’s headquarters at Robinsons Cybergate 3 in Mandaluyong City.

Araneta describes Prople as a “100-percent Filipino-owned company” with 140 clients globally. Prople acquired K&A Global Management Company in 2013, a US-based accounting firm with offices in California and Kansas, which enabled them to gain 20 international clients. Prople also has an office in India.

Prople Inc. head of business development and project management Juan Paolo Araneta
Clients include multinational and established companies based in Asia Pacific, Canada and the US. The company provides value-adding, cost-efficient solutions and services, enabling clients to achieve business goals.

Araneta says the company is on an expansion mode, as it plans to open satellite offices outside Metro Manila and boost revenues by 15 percent year-on-year in 2016.

He says Prople offers “highly customized solutions” for multinationals and small and medium enterprises engaged in retail, banking, manufacturing, leasing and development worldwide.

“We focus on industry-specific quick wins for any client that we actually engage [with]. We leverage on the 20 years of industry knowledge that we’ve had. We’ve come across with more than a hundred companies and whatever new company we actually engage or whatever questions they have, we immediately have suggested quick wins for them,” says Araneta.

Araneta says the company expects to hit the revenue growth target this year. “We will definitely get that growth from financial and accounting leads and payroll outsourcing in terms of our budget,” he says.

Araneta also hopes to see an increase in client base for data management solutions, which in 2015 accounted for only 10 percent of revenues. Finance and accounting and payroll services contributed 60 percent and 30 percent, respectively.

Araneta says the company started with 50 employees in 1996 and currently has 280 employees in its office in Mandaluyong. Prople plans to expand its main office to accommodate a total of 350 employees.

It has a pool of certified public accountants, auditors, project managers, business analysts and IT professionals. About 120 of the 280 employees are involved in finance and accounting services while 25 are certified public accountants. The rest are employees in the field of IT and payroll services.

Araneta says Prople plans to open another satellite office outside Metro Manila that will also offer the same services in finance, IT, payroll and human resources.

“We are actually entertaining opening a satellite office down south but I can’t disclose [the details] yet. We are already sourcing people from the south,” he says.

Prople plans to secure more partnerships in the coming months which will allow the company to offer solutions that competitors cannot provide.

“We are aggressively looking into partnerships with related services. We have our online solutions, and you need hardware for this. So we partner with hardware [companies] that would work with our information management system,” Araneta says.

He says Prople hopes to secure partnerships this month with “three major brands.”

Source: http://goo.gl/ghX3wZ