Teleperformance builds shelters, supports rural communities

Manila, Philippines—August 8, 2016 – Teleperformance, the world’s leading provider of outsourced customer experience management services, recently participated in the Bayani Challenge, Gawad Kalinga’s annual home-building project, held in Silay City, Negros Occidental.

Dubbed as “Bayani Challenge 2016: Barangay Walang Iwanan,” this year’s event brought together employees from Teleperformance Cebu, Bacolod and Metro Manila in building houses, repairing schools and reaching out to a community in Silay City, Negros Occidental.

For five days, Teleperformance volunteers worked together in building the concrete foundation and framing of seven housing units and in painting ten classrooms in the community. Moreover, the volunteers also interacted with more than 200 children through a feeding activity organized by Teleperformance. The children were also given free notebooks, pencils and other school supplies in preparation for the new school year.

This is the fourth year that Teleperformance has taken part in the Bayani Challenge. This community-building initiative was conducted through the Citizen of the World, Teleperformance’s corporate social responsibility arm, to promote the spirit of volunteerism and teamwork among over 40,000 Teleperformance employees in the Philippines.

The 2016 Bayani Challenge is one of the many initiatives of Gawad Kalinga’s Barangay Walang Iwanan (translated in English as “no one gets left behind”), a nationwide effort to ignite the bayanihan spirit in more than 20,000 barangays in the Philippines. The initiative includes house building, health missions, sports programs, play therapies for kids, disaster preparedness activities, tree-planting and clean-up drives.

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ABOUT TELEPERFORMANCE

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).

The Teleperformance Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard of the Group’s performance in corporate responsibility.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 40,000 people in the country and operates more than 29,600 workstations in 17 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao.

From 2012 to 2015, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as 2014 Best Employer in the Philippines.

This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, please visit the Teleperformance website at www.teleperformance.ph or like the Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines

Team Teleperformance at the Bayani Challenge 2016 in Silay City, Negros Occidental

Volunteers from Teleperformance Philippines spend time with children in Silay City, Negros Occidental