Sitel Group partners with DOLE Philippines to Create Jobs and Provide Digital Skills to local communities
Date:
February 19, 2018
Photo: Photographed at the MOA signing are (Standing L-R) Mark Perry Badilla, Learning Manager for University and Community Partnerships, Sitel; Amormeo Rosario, HR Manager, Sitel; Julienne Fortunato, Regional Jobstart Focal, DOLE CAR; and Maridell Galang, Recruitment Manager, Sitel. Seated are (L-R) Haidee Enriquez, Sitel General Manager (Countryside) and Exequiel Ronie Guzman, OIC Regional Director, DOLE-CAR.
Sitel Group reinforced its commitment to help prepare the next generation of customer service professionals through its new and unique partnership with Jobstart Philippines. Developed in collaboration between the Department of Labor and Employment’s (DOLE), Asian Development Bank (ADB) and the Canadian International Development Agency (CIDA), the Jobstart program aims to make the youth more employable by providing them access to technical and life skills training most sought-after skills by potential employers.
Sitel Group is the first ever industry partner of Jobstart Philippines, having signed up into the program in Puerto Princesa, Palawan in 2016. Since them, Sitel has hired almost 50 percent of the initial Jobstart participants the company has interned. With this new partnership in Baguio, the company will provide local residents with training and mentoring for customer service and digital skill enabling them for new career opportunities.
Craig Reines, Chief Operations Officer of Sitel Group in Asia & Pacific said the project marks a new milestone in the development of Philippines’ customer service sector. “This partnership with Jobstart reinforces the critical role of the customer service industry creating investment and jobs, while driving economic benefit for local communities. We look forward to welcoming new “Sitelers” to the company to help them to build meaningful, lasting careers, as well to give them a look first hand at how Sitel Group is delivering against global clients’ needs, both now and in the future” he said.
ABOUT SITEL GROUP
Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.
With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service more than 400 clients, Fortune Global 500 companies as well as local businesses, through its network of more than 150 offices in 25 countries.
For more information, visit www.sitel.com
Follow us: Twitter, LinkedIn and Youtube
Local Media Contact:
Christine H. Matriano
Senior Director, Partner Communications
Office: 860.2040
Mobile: 0917.3120012
Email: Christine.matriano@sitel.com
