Teleperformance Philippines offers a rewarding applicant experience through partnership with LAZADA

Date:
June 25, 2018


Teleperformance and Lazada partnership
(L-R) Teleperformance Philippines Vice President for Recruitment George Dy and Managing Director Travis Coates formalize corporate alliance with Lazada E-Services Philippines Chief Marketing Officer Tristan de Belloy and Vice President for Offline Marketing Mila Jimenez

Applicants looking to build a professional career in customer experience management can also be eligible for special rewards from industry leader Teleperformance Philippines. The company recently signed a Memorandum of Agreement with online shopping platform Lazada to implement a rewards program wherein successful applicants get exclusive Lazada shopping vouchers they can use for their personal purchases.

The six-month-long promotion dubbed “Apply to Shop” is the first of its kind in the Business Process Outsourcing (BPO) industry as it partners the worldwide leader in outsourced omnichannel customer experience management with Southeast Asia’s number one online shopping and selling destination. It is an alliance that ultimately benefits the applicants who are doubly rewarded with great career prospects and exciting shopping privileges.

“We are always looking for innovative ways to deliver excellent customer experiences. As a people company, we regard our applicants and employees as our customers and we want them to feel that they are valued and celebrated at Teleperformance,” said Travis Coates, Managing Director of Teleperformance Philippines.

This promotion is just one of the many fresh initiatives that Teleperformance has been introducing to the market in its bid to attract quality talent that the company constantly needs for its growing business in the Philippines. This maverick spirit is one of the reasons that the company has recently been certified as a Great Place to Work® — the first organization in the country to achieve certification from global research and consulting firm Great Place to Work® Institute.

“Applicants are seeking to belong to a company that is strong and stable, offers growth opportunities, provides a safe and inclusive workplace, and of course, still evokes a sense of fun where they can enjoy coming to work every day. That is what campaigns like ‘Apply to Shop’ demonstrate – that we understand what people enjoy and we share that enjoyment with them,” said Coates.
“Lazada is happy to enter into this partnership with Teleperformance Philippines to help provide rewarding experiences for their new hires and current employees. With our extensive selection of international and local brands, they will also find exciting products that are available exclusively on Lazada. We look forward to launching even more projects with Teleperformance in the future,” said Tristan de Belloy, Chief Marketing Officer of Lazada E-Services Philippines.

Teleperformance invites career seekers to explore the exciting employment opportunities at Teleperformance. For more information on the company and the “Apply to Shop” promo, visit www.facebook.com/teleperformance.philippines. Applicants from across the Philippines can also call #8353 (#TELE) any time on any day from any network, either landline or mobile.

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ABOUT TELEPERFORMANCE

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies and administrations around the world, with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services). In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13).

The Teleperformance Group operates 171,000 computerized workstations, with 223,000 employees across 350 contact centers in 76 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 40,000 people in the country and operates nearly 30,000 workstations in 19 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2017, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

This 2018, Teleperformance Philippines has been certified as a Great Place to Work®, and is the first organization in the country to receive this certification from the Great Place to Work® Institute. Teleperformance also celebrates its 22nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For more information: www.teleperformance.ph

Media Contacts

Mark Pfeiffer
+1 801 2575811
mpfeiffer@teleperformance.com

Jeffrey Johnson
+63 917 8843787
jeffrey.johnson@teleperformance.com

Marilyn R. Ventenilla
+63 917 8117557
Marilyn.Ventenilla@teleperformance.com

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