Teleperformance Philippines honored in the 2018 Asia CEO Awards Circle of Excellence
Date:
October 31, 2018
Teleperformance Philippines Managing Director Travis Coates and Teleperformance McKinley (formerly Intelenet Global Philippines) Head of Operations Bireswar Singh, together with the senior leadership team, received the Asia CEO Awards Circle of Excellence recognition on October 16, 2018 at the Marriott Grand Ballroom in Pasay City
Asia CEO Awards is the largest business awards event in the Philippines and Southeast Asia. With the theme, “Let’s Build This Country,” the event aims to bring together senior leaders of the country through the recognition of accomplishments and contribution of individuals and organizations in nation-building. Asia CEO Awards also seeks to present the Philippines and ASEAN region as one of the world’s premier business destinations.
In the Top Employer of the Year category, Teleperformance was nominated for its sustained effort in the development of the country’s economy through uninterrupted talent acquisition and commitment to people development. Among the strongest criteria of this award was the presentation of an international recognition in which TP underscored its Great Place to Work® certification – a program that assessed the company’s corporate culture through its actual workplace, leadership and growth and learning opportunities. The Top Employer Circle of Excellence recognition was received by Teleperformance Philippines Managing Director Travis Coates.
Meanwhile, Teleperformance McKinley was also enlisted in the Executive Leadership Team Circle of Excellence. Bireswar Singh, Teleperformance McKinley Head of Operations, received the recognition on behalf of the company. The company was honored for its business expansion through the creation of over 3,000 job opportunities in 2017, a CAGR of 60% over the past three years, and investments in Manila Boys Town as part of its corporate social commitments. Teleperformance McKinley site was recently welcomed to the Teleperformance Group, following the successful acquisition of Intelenet Global Services.
Previously, Teleperformance Philippines was named as the Top Employer of the Year at the 2017 Asia CEO Awards. The company continues to be among the best organizations to work for in the Philippines with its 21 sites and around 44,000 employees across Metro Manila, Luzon, Visayas and Mindanao.
ABOUT TELEPERFORMANCE
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.
The Group’s 300,000 employees, spread across nearly 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13).
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 44,000 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.
From 2012 to 2017, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and was elevated to the Hall of Fame for Outstanding Community Project by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the National Outstanding Volunteer by the National Economic Development Authority.
This 2018, Teleperformance Philippines has been certified as a Great Place to Work®, and is the first organization in the country to receive this certification from the Great Place to Work® Institute. Teleperformance also celebrates its 22nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
For more information: www.teleperformance.ph
Media Contacts
Mark Pfeiffer
+1 801 2575811
mpfeiffer@teleperformance.com
Jeffrey Johnson
+63 917 8843787
jeffrey.johnson@teleperformance.com
Marilyn R. Ventenilla
+63 917 8117557
Marilyn.Ventenilla@teleperformance.com
