Teleperformance turns over 1,100 self-care kits for women survivors of sex trafficking

 

Teleperformance Philippines Vice President for Human Resource Rachel Cacabelos (fifth from left) and Diversity and Inclusion Manager Philip del Rosario (sixth from left) turn over self-care kits donated by TP employees to representatives of non-government organizations helping women survivors of sex trafficking.

Manila, Philippines, May 6, 2019 — Teleperformance, the global leader in outsourced omnichannel customer experience management, turned over to The Foundation Foundation Philippines (TFF-PH) 1,100 self-care kits that were crowd-sourced from Teleperformance Philippines employees. Each self-care kit contains shampoo and conditioner, cosmetics, and other personal hygiene items.

TFF-PH is a volunteer group of beauty enthusiasts that aims to empower survivors of sex trafficking by providing them with avenues for self-care. It actively supports organizations who work directly with the rescue and sheltering of survivors through fundraising and awareness-building.

The global problem of sex trafficking remains a big challenge to governments. The U.S. State Department’s Human Rights Report in 2017 estimates that every year 400,000 Filipinas, children included, are trafficked into the sex trade. Even after being rescued, they continue to suffer from the stigma of their victimization.

Tish Martinez-Castillo of TFF-PH said that “Part of the survivor’s life is dealing with shame. These women live with the shame of their past and the healing process can be difficult. Foundation Foundation believes that make-up can contribute to their healing process by helping them look good and feel beautiful about themselves.”

The self-care kits were turned over by Teleperformance Philippines Vice President of Human Resources Rachel Cacabelos and Diversity and Inclusion Manager Philip Del Rosario. Representatives of TFF-PH and their partner-beneficiaries from non-government organizations Made in Hope – She WORKS and Wipe Every Tear received the kits and committed to continue providing practical and effective solutions that bring hope and healing in the lives of women trafficked in the human trade.

The 1,000-Care-Kit Challenge is one of the initiatives implemented by Teleperformance for the International Women’s Month 2019, together with women empowerment workshops, vision setting for career development, and Fight like a Girl self-defense workshop.

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.

The Group’s 300,000 employees, spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 44,000 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2018, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).

In 2018 and 2019, Teleperformance Philippines was certified as a Great Place to Work® and is the first organization in the country to receive this certification from the Great Place to Work® Institute. This year, Teleperformance celebrates its 23nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, please visit the Teleperformance website at teleperformance.ph.

TELEPERFORMANCE Media Contacts:

Mark Pfeiffer
mpfeiffer@teleperformance.com
+1 801 2575811

Jeffrey Johnson
Jeffrey.Johnson@teleperformance.com
+63 917 8843787

Marilyn Romero-Ventenilla
Marilyn.Ventenilla@teleperformance.com
+63 917 8117557

Fleishman Hillard Media Contact:
Stephanie Sedanto
stephanie.sedanto@fleishman.com
+63 917 5911412