Teleperformance Philippines inducted as Philippine Financial and Inter-Industry Pride member, awarded for HIV/AIDS advocacy

Teleperformance Philippines has been inducted to the Philippine Financial and Inter-Industry Pride and received the
Duyan Ambassador Award from Project Red Ribbon for the company’s strong support for the HIV/AIDS advocacy campaign

Pasay City, Philippines – Teleperformance Philippines was recently inducted as the newest member of the Philippine Financial and Inter-Industry Pride (PFIP) at the 6th Annual PFIP Gala held at the Forbes Ballroom, Conrad Manila, Pasay City.

PFIP is a collaborative, voluntary and non-profit community of practice composed of dedicated representatives from LGBT+ Employee Resource Groups (ERGs) or Human Resource/Diversity Teams of the financial service industry. PFIP aims to foster an industry that is safe and inclusive for LGBT+, with key thrusts including promoting gender identity and sexual orientation to create an inclusive and safe working environment and to leverage on effective education programs and diversity training on sexual orientation, gender identity and expression across member organizations, among others.

Teleperformance pledged to fully support the goals of the organization, as Teleperformance Philippines’ Diversity and Inclusion Manager Philip del Rosario shared, “Teleperformance is looking forward to working alongside our peers in the industry who share the belief that nurturing workplaces where people of diverse sexual orientation, gender identity, and expression can bring and live their authentic selves in both ethical responsibility and a critical business imperative.”

During the event, Teleperformance Philippines also received the Duyan Ambassador Award from Project Red Ribbon for its strong support for the HIV/AIDS advocacy campaign. The award was received by Senior Director for Communications and Marketing Marilyn Ventenilla along with Manager for Diversity and Inclusion Philip Del Rosario.

Teleperformance has been active in its advocacy and awareness campaign and holds the distinction of one of the first companies in the country to establish a comprehensive HIV/AIDS information program with strong ties with the Department of Health, and Project Red Ribbon Care Management Foundations, Inc.

To learn more about Teleperformance Philippines and their various programs, you may visit their website at www.teleperformance.ph/en-us or their Facebook page at /teleperformance.philippines.

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.

The Group’s 300,000 employees, spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 47,000 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2018, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).

In 2018 and 2019, Teleperformance Philippines was certified as a Great Place to Work® and is the first organization in the country to receive this certification from the Great Place to Work® Institute. This year, Teleperformance celebrates its 23nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, please visit the Teleperformance website at teleperformance.ph.

TELEPERFORMANCE Media Contacts:

Mark Pfeiffer
mpfeiffer@teleperformance.com
+1 801 2575811

Jeffrey Johnson
Jeffrey.Johnson@teleperformance.com
+63 917 8843787

Marilyn Romero-Ventenilla
Marilyn.Ventenilla@teleperformance.com
+63 917 8117557