Sitel Pledges Support to an Inclusive and Safe Environment for LGBTQ+ Filipinos
Date:
January 27, 2020
Sitel Philippines reiterated its support for Diversity and Inclusivity at the recently held Philippine Financial Industry Pride’s Pride Gala as a Silver Sponsor. The gala brought together several top business brands in the country to highlight their commitment to providing equal opportunities and a safe workplace for LGBTQ+ Filipino professionals. This commitment was documented with representatives from each company signing the official PFIP pledge book.
“We have been a strong supporter and partner of PFIP for over two years,” stated Jorelle Robles, Culture and Corporate Communications Senior Manager, Sitel PHANZ. “We are committed to strengthening Sitel’s Diversity and Inclusion policies and to partner with like-minded companies to see what we can learn from one another and how we can further develop and enhance our existing programs.”
Haidee Enriquez, Chief People Officer, Sitel PHANZ added: “A testament to that commitment is the recent launch of Sitel’s All is Well Total Rewards program, which provides, among other enhancements, benefits specific to the members of our PRIDE Barkada and their dependents.”
PFIP has held events and pushed for collaborations with companies in the Philippines to facilitate the exchange of best practices between professionals and provide actionable ideas on how to boost office inclusion practices, strengthen equal rights policies, institutionalize SOGIE at work, and create a work environment where everyone can thrive and be themselves, without fear of discrimination.
Going on its fourth year, PFIP remains committed to growing its efforts in the year ahead. “In 2020 our focus will be – impact, improve, and lead,” Weena Ekid, incoming PFIP Chair, shared. “We will be opening more chapters in the countryside and hosting more leadership seminars. We will also be holding the very first LGBTQ Job Forum in the country.”
Photographed Sitel Team signing the PFIP Pledge Book (L-R) Leo del Castillo, Senior Learning Manager and Head of Sitel Pride Barkada; Haidee Enriquez, Chief People Officer; and Jorelle Robles Culture and Corporate Communications Senior Manager.
ABOUT SITEL GROUP
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.
Our group’s breadth of capabilities – powered by our ecosystem of experts including Learning Tribes, Innso, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions – such as self-care and automation – with the human touch, emotion and empathy of our people.
As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint – regardless of location, channel or time of day.
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Local Media Contact:
Michelle Alejandro
AFK Public Relations
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