‘Thriving Together’: Teleperformance Philippines marches with empowering pride in 2024

From celebrating Pride Month to pioneering initiatives for deaf inclusion and gender equality, Teleperformance is committed to ensuring that every employee feels seen and heard.

Manila, Philippines, June 2024 — This year, Teleperformance Philippines was joined by over 2,000 of its employees in the Pride March areas throughout the country. Marching alongside hundreds of other organizations, TP’s participation in what was hailed as the “largest Pride March in the Philippines” in Quezon City last June 22, was a powerful statement of solidarity and support. Similar marches also took place in Cebu, Bacolod, and Davao, reflecting TP’s nationwide commitment to inclusivity.

“This is more than just a month of celebration. Teleperformance Philippines is always committed to its DE&I initiatives,” said Teleperformance Philippines Chief Executive Officer Rahul Jolly. “Our yearly participation is a bold declaration that everyone at TP is free to be their most authentic selves. We’re greatly proud to stand with our LGBTQIA+ employees.”

Supporting and Empowering LGBTQIA+ Employees

Teleperformance Philippines’ commitment to fostering a safe space for all employees nationwide is reflected in the results of the Great Place to Work® survey for the 2023 recertification of the organization. The survey is completely voluntary and anonymous for all employees and independently run by the Great Place to Work® Institute.

Since being certified in 2018, Teleperformance Philippines has consistently scored high in statements like “this is a physically safe place to work,” “people here are treated regardless of gender,” and “people here are treated fairly regardless of their sexual orientation.”

Additionally, gender identity groups with the highest trust index (TI) rating for the organization include transwomen, transmen, and non-binary employees from different sites nationwide.

“We want our LGBTQIA+ employees to feel not just accepted, but celebrated,” shared Chief People Officer Jeffrey Johnson. “Creating a safe and inclusive space for all our employees is a continuous journey.” 

The team of Teleperformance Philippines, the Papua New Guinea’s Key Population Advocacy Consortium (KPAC) and other organizations under its umbrella, for a learning exchange on HIV advocacy last June 2023

Inclusive programs and initiatives, such as the TP Pride Town Hall and Virtual Kwentuhan: Queerversations sessions, held throughout the year, also offer a platform for open discussions on various issues affecting the LGBTQIA+ community. 

These sessions, along with the inclusive HMO policy, which benefits all of Teleperformance Philippines’ employees and their partners regardless of marital status, sexual orientation, and background; and confidential HIV screenings provided in collaboration with the Department of Health and the Project Red Ribbon Care Management Foundation, reinforce TP’s ongoing commitment to creating a supportive environment.

A Great Place to Work 

Recently named as seventh of the Philippines Best Workplaces™, the company’s recognition is a testament to its efforts in creating a positive work environment. This, coupled with its consistent Great Place to Work® certification since 2018, makes TP the only organization in the Philippines to achieve such an honor.

“At TP, we believe that everyone should feel they belong, no matter who they are or who they love,” said Chief Executive Officer Rahul Jolly. “Our journey towards inclusivity is ongoing, and we are excited to continue making strides together.”

TP’s commitment to diversity is not only celebrated during Pride Month. In addition to its Diversity, Equity, Inclusion (DEI) initiatives, TP Philippines also formalized a groundbreaking partnership early this year with the De La Salle-College of Saint Benilde School of Deaf Education and Applied Studies (DLS-CSB SDEAS) to advance deaf inclusion. The initiative involves training Deaf interns and providing them with the necessary tools to empower them into their workforce integration. 

TP Philippines employees holding up empowering signs during the organization’s International Women’s Day celebration in March

Early this year, the organization proved its commitment towards gender equality by endorsing the Women’s Empowerment Principles (WEPs) established by UN Women and the UN Global Compact. At TP Women’s Leadership Summit, TP Philippines’ senior leadership publicly signed a commitment to these principles. 

As Teleperformance Philippines looks to the future, its dedication to creating a culture of acceptance and empowerment remains steadfast. From celebrating Pride Month to pioneering initiatives for deaf inclusion and gender equality, the organization is committed to ensuring that every employee feels seen and heard. 

For more information on Teleperformance Philippines and its DE&I efforts, visit http://www.teleperformance.com.

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ABOUT TELEPERFORMANCE GROUP

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com

ABOUT TELEPERFORMANCE IN THE PHILIPPINES 

Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Clark, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City. 

In 2018, Teleperformance in the Philippines was certified Great Place to Work® and became the first organization to receive the recognition. It also holds the distinction of being the largest employer and the first Business Process Outsourcing (BPO) company in the country to receive certification consistently up to the present from the Great Place to Work® institute.  

The organization has garnered recognition from various entities, including the Philippines Best Workplaces™, Philippine Economic Zone Authority (PEZA), Public Relations Society of the Philippines, International Association of Business Communicators, the National Economic Development Authority (NEDA), SGS, and International Organization for Standardization. 

 Teleperformance remains dedicated to delivering the best employment experience for Filipinos, supporting the nation’s IT-BPM sector, and engaging in meaningful socio-civic initiatives to positively impact the Philippine community through the Citizen of the World (COTW) Foundation, the company’s official corporate social responsibility arm. 

For further information about Teleperformance in the Philippines, visit teleperformance.ph   

Visit the Group at www.teleperformance.com.