Concentrix Acquires BlinkCX in the Philippines

(Image) Concentrix officially completes acquisition of BlinkCX (photo from left): Kevin Rotairo – BlinkCX CTO, Aldrin Dulig-Concentrix PH VP for Finance, Amit Jagga – Concentrix PH EVP and Chief Business Officer, Alex Benavidez – BlinkCX President & CEO, Darwin Jacquez- BlinkCX COO, Claire Alfonso – Concentrix PH Group Vice President for Client Success

Concentrix Corporation, a global technology solutions and services leader, announced that it has acquired BlinkCX, a tech-driven Customer Experience (CX) consulting company based in the Philippines. This acquisition strengthens Concentrix’s leadership in the industry, and expands both its operating team as well as its clients served in the country.

According to Concentrix Philippines EVP and Chief Business Officer Amit Jagga, “We’re thrilled to welcome BlinkCX into the Concentrix Philippines family. BlinkCX’s expertise in technology platforms and tools, experience management, as well as data-driven insights will play a key role in accelerating Concentrix’s growth and enhancing partnerships with local clients. The integration of BlinkCX’s team of data analysts, strategy consultants, and project managers expands our capability to deliver transformative outcomes and explore new opportunities for growth right here in the country. It’s a mark of our ongoing commitment to invest here, and to demonstrate that the Philippines delivers world-class, superior services!”

Additionally, BlinkCX brings established partnerships with key technology providers that will further strengthen Concentrix’s capabilities in artificial intelligence (AI), automation, and analytics.

By incorporating BlinkCX, this strategic acquisition highlights Concentrix’s ongoing commitment to bold investments in transforming the technology and services industry in the Philippines. In a strategic planning session held this week, Concentrix leaders officially welcomed BlinkCX counterparts joining the team, including its founders Alex Benavidez, Darwin Jacquez and Kevin Rotairo.

“After 18 years of operating in the country, we’re very proud of this deal that allows us to continue supporting Filipino talent and the local economy, win new business, deliver innovative and comprehensive services, and deepen Philippine client relationships. I’m confident that this next chapter will bring further growth and success in our journey!” closes Amit.