TP leaders build hope through community service at TP Village in Tanay

Themed Building Hope, the initiative had senior executives roll up their sleeves in a heartwarming service activity, aimed at giving back to the community that has long been part of TP’s corporate social responsibility journey.

TP in the Philippines, spearheaded by its Senior Leadership Team, dedicated a full day of community service at its TP Village in Tanay, Rizal, coinciding with the company’s 29^th year of operations in the country.

TP, through Citizen of the World (COTW) Foundation, its official corporate social responsibility arm, partnered with a non-government organization to help residents who were devastated and displaced by Typhoon Ketsana (Ondoy) in 2009. With support from the global Teleperformance Group, TP volunteers started building the TP Village in 2010 and has since become a thriving community for lives rebuilt and restored. To this day, it continues to symbolize the company’s unwavering commitment to social impact and inclusive growth.

Led by Chief Executive Officer Rahul Jolly and Chief People Officer Jeffrey Johnson, the celebration, which was dubbed Building Hope, featured communal activities where volunteers repainted the village’s houses and spent a moment with children who were given their own canvases to paint as well. With eagerness and enthusiasm, the leadership team pledged new commitments of support and enjoyed a “Boodle Fight” (communal lunch) with the families and children, celebrating camaraderie, humility and a shared sense of purpose.

“As leaders at TP, it’s important we engage with our community. This humbles us, keeps us grounded, and instills in us compassion for others, especially those who need it most. I am so proud of our Philippines leadership team – we are all part of the TP family that believes in giving back, and in passionately building a sustainable future,” said Jolly.

This journey started 15 years ago when Tanay was considered strongly impacted by Typhoon Ondoy (Ketsana). Since TP helped build the Village, the organization’s volunteer efforts have been able to help rebuild the lives of 99 families who now oversee the community through the Kapitbahayan neighborhood association. Through TP’s inarguable strength in numbers, the organization was able to construct 100 houses, provide one community center for leisure and entertainment, and provide growth and development opportunities for 55 of the village’s youth, and 145 children.

“Seeing how much this community has developed in 15 years is absolutely amazing! The thriving village of today shows the power of coming together, united with a purpose to leverage the work that we do in making a lasting positive impact in people’s lives. One of my favorite things about the TP Village is seeing the community’s children growing up and making their lives better. I remember seeing some of these children back then when they were just two feet tall; they are now adults with jobs, some even have their own families! This growth only reaffirms my belief that the social impact this project has is truly measurable,” Johnson said.

Taking full advantage of the moment and impact that the experience has created among the participants, the TP leaders gathered to share their personal insights. Collectively, they’ve expressed their continued commitment to being a Force of Good for the community by implementing various programs for TP’s adopted communities. Among these commitments include a Community Building & Governance of the TP Village neighborhood association; Food Sufficiency and Sustainability which promotes hydroponics gardening and backyard farming training; Livelihood and Entrepreneurship; Education; and Community Health. Said programs are all geared to help the village residents become sustainable and self-sufficient toward long-term gains.

“More than just houses, we are building homes, hope, dreams, and a future where nobody gets left behind. Truly, the TP Village stands as a symbol of unity, resilience, and transformation,” Jolly added.

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About TP in the Philippines

TP in the Philippines is part of the Teleperformance Group, which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Company’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. TP also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, TP in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment.

Visit the group at www.tp.com.

MEDIA CONTACT:

Jeffrey Johnson
Jeffrey.Johnson@tp.com

PHOTOS

Paint it Forward. Chief Executive Officer of TP in the Philippines Rahul Jolly, led the service activity alongside the Senior Leadership Team. Together, they repainted homes in TP’s vibrant colors, refreshing the living spaces of the families at the TP Village.

A new chapter begins. Chief People Officer of TP in the Philippines Jeffrey Johnson remembers how he has witnessed the kids at the village grow up in a safe community. In this photo, Jeffrey meets the next generation. Truly, it takes ONE TP TEAM to create and sustain a village.

Let’s paint the village happy! TP leaders demonstrate selfless servant leadership as they take on the tasks for the day with passion and purpose, bringing a burst of vibrant colors to each home at TP Village.

A Wall of Commitment. TP Senior Leadership team (from left) Marbee Aquino, Bong Valencia, Dre Hernandez, Jr., Marick Miraflor, Jeffrey Johnson, Angel Fonacier and JC Valdepenas leave their handprint on a designated wall to signify TP’s continued support and their gift of time and treasure to the TP Village.

Samahang Walang Iwanan. Vice Presidents Rachel Cacabelos and Ed Punzalan demonstrate the value of presence and spend time with the kids. Photo shows the TP Village kids, all set to partake in a boodle fight—a communal Filipino feast or shared meal to foster unity and camaraderie. Indeed, the best way to cap off a day well-spent is with a hearty meal shared with the TP Village Kapitbahayan and kids, to celebrate a long-standing guiding principle—samahang walang iwanan.