Teleperformance Philippines brings joy to Good Samaritan elders

Teleperformance Philippines, through TP Women and Citizen of the World, celebrated Grandparents Day with the seniors of Good Samaritan Nursing Home for the Elderly in Marikina City.

Spearheading the charity event were Senior Director for Communications and Marketing and TP Women Chairperson Marilyn Ventenilla, Senior Director for Operations Erich Ringor, Director for Organizational Development Olive Ybañez, COTW Ambassador Emil Macalinao, Diversity, Equity, and Inclusion Assistant Manager Vic Buenaventura, and Assistant Manager for Public Relations Jewel Castro.

A total of 32 volunteers from Teleperformance brought in-kind donations to support the essential needs of the elderly. Sacks of rice, adult diapers, laundry detergent, linens, toiletries, and snacks were warmly received by Gerry Batulan, Administrator of Good Samaritan Nursing Home for the Elderly. Volunteers played bingo with the seniors and gave out shirts, bags, face masks, and tumblers as prizes.

The seniors also shared their talents with the team with one elder belting the timely “Have Yourself a Merry Little Christmas” and another who enticed volunteers with her rendition of the Original Pilipino Music “Isang Linggong Pag-ibig.”

The residents and staff of the nursing facilities were treated to a day of dancing, entertainment, and a hearty meal served by Teleperformance leaders and volunteers. Special thanks went out to Citizen of the World and TP Women, whose presence and generosity helped make Grandparents Day at the Good Samaritan Nursing Home for the Elderly truly memorable for the residents there.

TP Women is a Teleperformance program that celebrates the achievements of women in Teleperformance. It seeks to address women’s issues in the workplace and helps drive positive change. TP Women stands behind diversity, inclusion, and gender balance, supporting equal opportunity and participation at all levels and in all aspects, from start-up to success to significance.

Citizen of the World is Teleperformance’s charitable initiative that seeks to create a positive impact on local communities across the world through fundraising, in-kind donation, and volunteer work. It is one of the company’s efforts geared towards engaging its employees in the workplace.

“At Teleperformance, we take pride not only in taking care of our employees’ health, safety, and wellbeing, but we are also committed to creating a diverse and inclusive organization where everyone has the opportunity to give back to the community through activities will help them grow holistically,” said Ventenilla.

Earlier in 2022, Teleperformance Philippines received its fifth certification as a Great Place to Work® and is the only organization in the country to be certified by the Great Place to Work® Institute for five years in a row. The company was also awarded as one of the Philippines Best Workplaces™ and as one of Asia’s Best Workplaces™ this year.

To learn more about Teleperformance visit their website at www.teleperformance.com.

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ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and advanced related services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach.

Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs more than 57,000 people in the country and operates over 40,000 workstations in 23 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Bacolod, Cebu, Cagayan de Oro, and Davao. 

Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.

From 2012 to 2021, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2022, Teleperformance Philippines received its fifth certification as a Great Place to Work® and is the only organization in the country to be certified by the Great Place to Work® Institute for five years in a row. The company was also awarded as one of the Philippines Best Workplaces™ and Asia’s Best Workplaces™. This 2022, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, visit the Teleperformance website at teleperformance.ph

TELEPERFORMANCE Media Contacts:

Mark Pfeiffer
Mark.Pfeiffer@teleperformance.com

Jeffrey Johnson
Jeffrey.Johnson@teleperformance.com

Marilyn Romero-Ventenilla
Marilyn.Ventenilla@teleperformance.com

COMCO SEA Media Contacts:

Ferdinand Bondoy
ferdinand.bondoy@comcosea.com

Joyce Yu
joyce.yu@comcosea.com

Jam Bufi
jam.bufi@comcosea.com