Teleperformance Cloud Campus efforts recognized at the Marketing Excellence Awards 2022 Philippines

Teleperformance Philippines Senior Director for Communication and Marketing Marilyn Ventenilla (center) and Creatives Manager Ivan Ongteco (right) receive the trophy for their Gold award during the Marketing Excellence Awards Philippines 2022 Dinner Gala. Presenting the award was Alizon De Torres (left), AVP and Head of Marketing – Greenwich Pizza Business Unit, Jollibee Group of Companies.

Manila, Philippines – Teleperformance (TP) Philippines recently earned multiple recognitions for their TP Cloud Campus Jeepney Roadshow and Microsite Launch at the Marketing Excellence Awards Philippines 2022.

Launched by Marketing-Interactive, Asia’s leading source of advertising, marketing and media intelligence, the Marketing Excellence Awards Philippines 2022 recognizes outstanding marketing campaigns in the country from brands and agencies.

In the recent gala dinner and awarding ceremony, TP received the Gold Award in the Excellence in Out-of-Home Advertising category for the TP Cloud Campus Jeepney, a mobile and cloud-connected workstation that simulates a fully enabled work-at-home experience. It aims to support and promote the TP Cloud Campus, TP’s long-term remote work solution that allows home-based interaction experts to remain connected to their Teleperformance team through the Cloud Campus hubs, with the goal of job generation. TP took the jeepney-inspired workstation on a nationwide roadshow that began in the National Capital Region, then across Luzon, and is currently making the rounds in Visayas and Mindanao.

The TP Cloud Campus solution is also supported by hubs located within existing TP business sites, which serve as the operational command center of virtual teams, providing training and backend support to the remote employees. This year, TP started launching TP Cloud Campus Microsites, which are standalone business sites that cater specifically to supporting the TP Cloud Campus solution and help bring exciting remote career opportunities to more Filipinos in the provincial area.

This year, TP launched the first TP Cloud Campus Microsite in Ilocos Norte, which earned them Silver awards in the Excellence in Launch / Re-launch Marketing and Excellence in Event Marketing categories. The microsite launch was attended and recognized by distinguished guests including representatives from the Department of Information and Communications Technology (DICT), Department of Labor and Employment (DOLE) and the local government of San Nicolas, Ilocos Norte.

The locations of these microsites were also selected to support the DICT’s Digital Cities 2025 Program, which has a goal of strengthening the local economies of key cities outside of Metro Manila particularly in the Information Technology and Business Process Management (IT-BPM) sector.

Teleperformance Philippines Chief Executive Officer Francisco Lara said, “The Cloud Campus solution is an innovative program that, aside from supporting businesses in their goals, also contributes to job generation in the Philippine countryside, which Teleperformance has been pushing for in the Philippines throughout the last decade. We have built and maintained a great employee and workplace culture that we look forward to being experienced by more people around the country.”

Teleperformance currently has over 61,000 employees nationwide and has received the Great Place to Work® certification for five consecutive years, the first and largest employer in the country to achieve this through an anonymous survey of at least 85% of their Philippine-based employees. They have also been recognized as one of the best workplaces in Asia and in the Philippines for 2022. To learn more about Teleperformance, visit the Teleperformance website at www.teleperformance.com.

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and advanced related services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach.

Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs more than 61,000 people in the country and operates over 40,000 workstations in 24 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City. 

Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.

From 2012 to 2022, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2021, Teleperformance Philippines received its fifth certification as a Great Place to Work® and is the only organization in the country to be certified by the Great Place to Work® Institute for five years in a row. In 2022, the company was also awarded as one of the Philippines Best Workplaces™. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, visit the Teleperformance website at teleperformance.ph

TELEPERFORMANCE Media Contacts:

Mark Pfeiffer
Mark.Pfeiffer@teleperformance.com

Jeffrey Johnson
Jeffrey.Johnson@teleperformance.com

Marilyn Romero-Ventenilla
Marilyn.Ventenilla@teleperformance.com

COMCO SEA Media Contacts:

Ferdinand Bondoy
ferdinand.bondoy@comcosea.com

Joyce Yu
joyce.yu@comcosea.com

Jam Bufi
jam.bufi@comcosea.com