Teleperformance Philippines launches first high-profile immersive event, gathers reps from world’s top brands 

Teleperformance Philippines’ first high-profile immersive event brought together Teleperformance executives, industry experts, and representatives from some of the world’s top brands for five days of high-level sessions on digital transformation and workplace advancement. 

Manila, Philippines, May 2024 – Teleperformance in the Philippines, a leading global digital business services company, ran its first high-profile Teleperformance Immersive Experience event in Manila and Boracay in April.

The event, themed “Dive into Total Experience,” brought together Teleperformance executives, industry experts, and representatives from some of the world’s top brands for five days of high-level sessions on digital transformation and workplace advancement. 

Former VH1 host, Scott Bloom, hosted the first high-profile TP Immersive Experience event in Shangri-La The Fort, Manila last April.

Hosted by internationally renowned awards host Scott Bloom, the Teleperformance Immersive Experience featured an impressive lineup of speakers, including IT and Business Process Association of the Philippines (IBPAP) President & Chief Executive Officer Jack Madrid, Author & Founder of Travelocity and Kayak.com Terry Jones, and Filipino Pride & International Boxing Legend Manny Pacquiao. The speakers shared their insights on the future of digital business services, strategic partnerships in the IT-BPM industry, and human ingenuity in AI-powered solutions.

IBPAP President & CEO Jack Madrid delivers his talk on industry trends on the second day of TP Immersive Experience.

“The Philippine IT-BPM industry stands as one of the top contributors to employment in the country. We have created 260,000 new jobs during the past few challenging years. The work of our 1.7 million employees is becoming more complex across various areas, reflecting their adaptability and skill development,” said IBPAP President & CEO Jack Madrid. “This growth demonstrates our commitment to learning and evolving. Without this continuous learning, we wouldn’t have grown to the 1.7 million-strong team we are today.”

International boxing legend and ‘Pambansang Kamao’ Manny Pacquiao spoke on the third day of the TPImmersiveEvent at the Shangri-La The Fort, Manila.

Pacquiao also surprised the audience and congratulated the TP Philippines team for their recent achievements. “This remarkable event is not only about the inspiring journey of this respected company, but also about recognizing the remarkable individuals in this organization,” said Pacquiao. “Within the halls of Teleperformance, over 60,000 Filipinos shine brightly, showcasing their excellence to the world. They set the gold standard, proving that the Filipino spirit knows no bounds.”

Teleperformance Philippines’ Chief Executive Officer Rahul Jolly delivers his welcome speech at the TP Immersive Experience event in Shangri-La The Fort, Manila last April.

“Teleperformance Philippines’ commitment to digital transformation in the workplace has been a game-changer,” said Teleperformance Philippines’ CEO Rahul Jolly. “As we continue to evolve, initiatives like our Cloud Campus have created opportunities for diverse talents across the Philippines. This revolutionary remote work solution supports persons with disabilities, stay-at-home parents, and employees who live far from the techno hubs.”

Chief People Officer Jeffrey Johnson also delivered his talk on brand identity, stating, “I firmly believe that the ‘why’ matters more than the ‘what.’ When your brand’s purpose is clear, you have a compass to show you what’s feasible, what’s engaging, and what’s impactful.”

Teleperformance Philippines Executives and IT-BPM leaders strike a pose during the Boracay leg of the TP Immersive Experience event.

Throughout the event, attendees had the opportunity to participate in panel discussions, networking socials, and interactive sessions focused on enhancing client and employee experience. TP Infinity CEO Sid Mukherjee also shared exciting news about Teleperformance’s global expansion. “TP now spans 500,000 people across 100 countries, with TP Infinity as its digital consulting arm,” Mukherjee announced. “Our focus: consulting, technology, data analytics, and digital marketing. We are aligning our employees’ skills with client needs amidst AI-driven transformations.” 

In March, Teleperformance Philippines was named as one of the Philippines Best Workplaces™. The organization also celebrated its sixth Great Place to Work recertification and Philippines Best Workplaces™ in IT-BPM award in 2023. 

For more information about Teleperformance and its future events, visit www.teleperformance.com.

### 

ABOUT TELEPERFORMANCE PHILIPPINES 

Teleperformance in the Philippines is part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 60,000 people in the country and operates 45,000 workstations in 26 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Clark, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City. 

In 2018, Teleperformance in the Philippines was certified Great Place to Work® and became the first organization to receive the recognition. It also holds the distinction of being the largest employer and the first Business Process Outsourcing (BPO) company in the country to receive certification consistently up to the present from the Great Place to Work® institute.  

The organization has garnered recognition from various entities, including the Philippines Best Workplaces™, Philippine Economic Zone Authority (PEZA), Public Relations Society of the Philippines, International Association of Business Communicators, the National Economic Development Authority (NEDA), SGS, and International Organization for Standardization. 

 Teleperformance remains dedicated to delivering the best employment experience for Filipinos, supporting the nation’s IT-BPM sector, and engaging in meaningful socio-civic initiatives to positively impact the Philippine community through the Citizen of the World (COTW) Foundation, the company’s official corporate social responsibility arm. 

For further information about Teleperformance in the Philippines, visit teleperformance.ph   

Visit the Group at www.teleperformance.com.