TP wins gold for Impact Sourcing program in the 60th Anvil Awards

Receiving TP’s Gold Anvil trophy were, third from left, External Relations Supervisor Lorenzo De Leon, Wellbeing Specialist Janna Dasigan, Organizational Development Senior Manager Hector Miranda, Brand Communications Manager Domar Balmes, and Media Relations Manager Adrian Elumba. Also in photo are PRSP Officers Norman Agatep and Andy Saracho.

Manila, Philippines – Teleperformance (TP) in the Philippines continues to champion inclusion and diversity with its TP Skills Training to Employment Program or TP STEP, which was recognized as a top finalist for the Grand Anvil Award and a winner of the Gold Anvil Award in the Public Relations Program-Corporate Social Responsibility/Good Governance category at the prestigious 60th Anvil Awards of the Public Relations Society of the Philippines (PRSP).

TP was the sole BPO company recognized among the Anvil’s top awardees which celebrates outstanding public relations programs and tools through a rigorous selection process by esteemed PR professionals and a distinguished multi-sectoral jury.

TP STEP is a key initiative of the Impact Sourcing program of TP in the Philippines, which provides underprivileged individuals access to future-ready skills and rewarding careers in the contact center industry. It underscores the company’s commitment to the realization of the United Nations’ Sustainable Development Goals (UN SDGs) by providing meaningful employment and opportunities for marginalized groups, such as Persons with Disabilities (PWDs), individuals from underserved communities, long-term unemployed individuals, and former Overseas Filipino Workers (OFWs).

Since its launch in 2023, TP STEP has successfully partnered with 25 community-based organizations, LGUs, NGOs, and Technical Education and Skills Development Authority (TESDA) training centers to pilot TP STEP.

A key achievement of TP STEP is its partnership with Pasig City in 2024, which delivered a remarkable 88% hire rate, demonstrating the program’s effectiveness in connecting individuals with employment opportunities.

Following the success in Pasig, TP aims to expand the program to other cities and provinces including Quezon City, Taguig City, Pampanga, and Davao.

“Winning this award is a proud moment for all of us at TP as it affirms our commitment to creating a truly inclusive workplace and driving meaningful change in society,” said Jeffrey Johnson, Chief People Officer of TP in the Philippines. “This also reflects the dedication and shared vision of our teams and partners in empowering individuals with opportunities to transform their lives.”

With initiatives like TP STEP, the TP for All impact sourcing program bridges world-class Filipino talent in the provinces and transformative careers in the global IT-BPM industry. With TP for All complementing the government’s push for greater countryside development in the Visayas and Mindanao, TP was able to hire hundreds of individuals from communities outside urban centers, benefitting over a thousand families, and contributing to the creation of thousands of indirect jobs in these areas.

TP remains firm in leveraging its business as a force for good to better the lives of people, communities, and the environment. The company’s high-tech and high-touch approach towards workplace culture, talent development, innovation, and sustainable operations in the Philippines has been widely recognized with awards such as Top IT-BPM Company, Best Company to Work For, Sustainable Business Champion, Gender-Inclusive Workplace, and Top 5 Philippines Best Workplaces.

In 2024, TP received its seventh consecutive Great Place to Work certification, sustaining its leadership position as Philippines’ first and most consistently GPTW-certified organization.

To learn more about TP and its commitment to championing social responsibility and inclusion, visit https://www.teleperformance.com/en-us/csr/diversity-and-inclusion/inclusion/.

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ABOUT TELEPERFORMANCE GROUP

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com

ABOUT TELEPERFORMANCE IN THE PHILIPPINES 

Teleperformance in the Philippines is part of the Teleperformance Group. TP began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Clark, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City. 

In 2018, TP in the Philippines was certified Great Place to Work® and became the first organization to receive the recognition. It also holds the distinction of being the largest employer and the first Business Process Outsourcing (BPO) company in the country to receive certification consistently up to the present from the Great Place to Work® institute.  

The organization has garnered recognition from various entities, including the Philippines Best Workplaces™, Philippine Economic Zone Authority (PEZA), Public Relations Society of the Philippines, International Association of Business Communicators, the National Economic Development Authority (NEDA), SGS, and International Organization for Standardization. 

TP remains dedicated to delivering the best employment experience for Filipinos, supporting the nation’s IT-BPM sector, and engaging in meaningful socio-civic initiatives to positively impact the Philippine community through the Citizen of the World (COTW) Foundation, the company’s official corporate social responsibility arm. 

For further information about TP in the Philippines, visit teleperformance.ph