US chamber honors TP’s community efforts in the Philippines

(Photo) External Relations Manager Rechelle Facun (center) and Marketing Manager Adrian Elumba (right) proudly represent TP in the Philippines as they accept the Gold Award for Community Support and Engagement at the inaugural American Chamber of Commerce of the Philippines, Inc. (AmCham) Corporate Social Impact Awards. Present to hand over the award was Shumpei Komatsu (left), of InfiniVAN Inc. who joined in celebrating this recognition of the impactful community programs championed by TP’s official corporate social responsibility arm, the Citizen of the World (COTW) Foundation.

Global leader in digital business services, TP, has been recognized and awarded with the Gold Award for Community Support and Engagement at the American Chamber of Commerce of the Philippines, Inc. (AmCham) Corporate Social Impact Awards. The recognition spotlights the sustained community efforts of TP’s official corporate social responsibility arm, Citizen of the World (COTW) Foundation, in the Philippines.

AmCham is one of the oldest and most influential business organizations in the country from the time of its founding in 1902. Its annual Corporate Social Impact Awards is an industry cornerstone, recognizing and celebrating outstanding organizations and individuals who have demonstrated exemplary commitment to creating positive change through impactful social initiatives beyond profit-making.

“The AmCham Corporate Social Impact award affirms TP’s sustained mission to be a Force for Good in the Philippines and around the world. Together with COTW and our partners in humanitarian initiatives, we will continue to transform lives and communities by bringing hope, security, and opportunities to those who are most in need,” said Jeffrey Johnson, Chief People Officer of TP in the Philippines and COTW PH President.

Established in 2006, COTW focuses on helping underserved and vulnerable sectors of society, especially children and the elderly, by mobilizing TP’s leaders, clients, employees, and partners in humanitarian and cause-oriented initiatives.

In 2024 alone, COTW generated at least Php9 million ($161,000) in donations from employees, external donation drives, its e-commerce platform (COTW Store), and partnerships. Employee engagement is the primary driver of COTW’s sustained success as the foundation elevates TP employees’ pride, loyalty, and satisfaction. COTW has also successfully fostered a culture of volunteerism with 16,490 volunteer hours (nearly 60,000 volunteer hours from 2009 to 2024) dedicated to CSR efforts across 27 sites.

Through COTW, over 24,000 lives through 43 community activities benefited in 2024. These activities range from supporting chronically ill children, providing care for abandoned children, to aid for the elderly.

Apart from the aforementioned CSR initiatives, COTW engages in long-term collaborations to ensure sustainable results, such as supporting the Life Project 4 Youth (LP4Y) training centers that equip vulnerable youth with skills for employment. The project has mobilized Php5,000,000 in donations (Php10 million in total) and impacted 944 vulnerable youths in rural areas in 2024.

TP likewise continues its long-term support to the TP Village in Tanay, Rizal, providing housing units, community centers, and ongoing support for 100 families.

Furthermore, COTW’s Citizen of the Planet (COTP) initiative, has supported TP in its environmental initiatives, including tree planting, coastal/river cleanups, and energy conservation efforts such as Monthly Earth Hour. COTW greatly contributed to TP’s sustainable achievements in 2024, notably a 46% reduction in carbon emissions per employee in its operations in the Philippines.

“This latest award is a huge honor which cements our place further not only in the IT-BPM industry, but in the realm of social progress and national development as well. We take pride in what we do—from the selfless efforts made by COTW leaders and volunteers to the ongoing success of our programs and initiatives, such as our partnerships with LP4Y and the residents of our TP Village,” said Chief Executive Officer of TP in the Philippines Rahul Jolly.

COTW has successfully upheld, and continues to uphold, TP’s commitment to being a Force of Good for all the communities in which it operates. TP in the Philippines has consistently earned accolades from industry and government partners for its high-tech, high-touch, and high-standards programs. Earlier this year, the TP Skills Training to Employment Program (TP STEP) in partnership with the city government of Pasig was recognized as a Grand Anvil Finalist and a Gold Anvil awardee by the Public Relations Society of the Philippines. TP STEP equips individuals from marginalized groups and communities with the necessary skills to thrive in the Information Technology and Business Process Management (IT-BPM) industry.

Recently, TP in the Philippines was awarded in the Top Best Workplace in the Philippines list for the fourth consecutive year. The company is the first and most consistently certified Great Place to Work® organization in the Philippines for the past seven consecutive years since 2018.

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About TP in the Philippines

TP in the Philippines is part of the Teleperformance Group, which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Company’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. TP also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, TP in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment.

Visit the group at www.tp.com.

MEDIA CONTACT:

Jeffrey Johnson
Jeffrey.Johnson@tp.com