Teleperformance Philippines employee-volunteers awarded for playing crucial role in development
Date:
December 18, 2017
(L-R): National Volunteer Month Honorary Chair Ambassador Henrietta Tambunting de Villa, Teleperformance Philippines Managing Director Travis Coates, NEDA Undersecretar Jose Miguel de la Rosa, and PNVSCA Executive Director Joselito de Vera
Manila, Philippines—December 18, 2017 – Teleperformance, the world’s leading provider of outsourced customer experience management services, was presented the National Outstanding Volunteer Award by the National Economic and Development Authority (NEDA).
In a heartfelt and inspiring ceremony held December 15, Teleperformance Philippines joined eight other awardees of the nationwide Search for Outstanding Volunteers 2017 that was conducted by the Philippine National Volunteer Service Coordinating Agency (PNVSCA), an attached agency of NEDA.
Teleperformance Philippines Managing Director Travis Coates expressed the company’s gratitude for the recognition of its employee-volunteers’ work and contribution to keeping the spirit of volunteerism alive and growing in the country.
“Our employee-volunteers’ generosity of spirit is both humbling and inspiring. People are going out of their way to be involved, contributing hard-earned money, and giving up their precious personal time to help complete strangers – all the while expecting nothing in return but the fulfillment of their personal mission of being of service to others.”
The Search for Outstanding Volunteers aims to highlight the exemplary performance and dedication to service of Filipino volunteers in helping people build strong communities and recognize the role of volunteerism in development and nation-building. Since 2001, over 130 volunteers and volunteer organizations have been recognized by the national government through the Search for Outstanding Volunteers.
“Volunteers play a crucial role in development,” said NEDA Undersecretary Jose Miguel de la Rosa in his message to the awardees. He asserted that volunteerism brings essential complementary social services which help government bring about inclusive growth and a stronger social equation that leaves no one behind. USec. De la Rosa noted the many different initiatives of the nine awardees, applauding their “passion to serve others, and that inspires us in the government sector to work harder.”
Among the projects of Teleperformance employee-volunteers cited were the Teleperformance Gawad Kalinga Village in Tanay, its regular blood donation drives, initiatives for the elderly, the orphans and the sick children, tree-planting projects and participation in Brigada Eskwela.
Teleperformance Philippines was the sole recipient of the award in the Corporate Organization category. Other outstanding volunteers were similarly recognized in the Individual Youth Category, Individual Adult Category, Not-for-Profit Organization Category, and Special Citation in Volunteerism.
All the awardees shared their personal volunteer stories and insights during the event, showing how volunteer work is really difficult and demanding. At the same time, they said that volunteers are already rewarded by the joy of helping others and seeing how they touched lives. Volunteerism is a calling, they said, and a life’s choice to pay it forward.
Closing the event was National Volunteer Month Honorary Chair Amb. Henrietta Tambunting de Villa, who exhorted everyone to keep volunteering and demonstrate “love in action” and cura personalis because “our country needs the hearts of volunteers.”
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ABOUT TELEPERFORMANCE
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2016, it reported consolidated revenue of €3.649 billion ($4.05 billion, based on €1 = $1.11).
The Teleperformance Group operates 163,000 computerized workstations, with more than 217,000 employees across 340 contact centers in 74 countries and serving more than 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard to the Group’s performance in corporate responsibility.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 40,000 people in the country and operates nearly 30,000 workstations in 18 delivery centers located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao.
From 2012 to 2017, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year 2017 by the Philippine Economic Zone Authority (PEZA). The company also received the AON Hewitt certification as Best Employer in the Philippines in 2014.
This 2017, Teleperformance marks its 21st year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
For further information, please visit the Teleperformance website at www.teleperformance.ph or like the Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines
TELEPERFORMANCE Media Contacts:
Mark Pfeiffer
+1 801 2575811
mpfeiffer@teleperformance.com
Jeffrey Johnson
+63 917 8843787
jeffrey.johnson@teleperformance.com
Marilyn R. Ventenilla
+63 917 8117557
Marilyn.Ventenilla@teleperformance.com
