Teleperformance unveils new Ayala, Makati recruitment hub

L-R: George Dy (Teleperformance Philippines VP for Recruitment), Louie Biraogo (DOLE Chief of Staff), Genny Marcial (IBPAP Executive Director for External Affairs), Don Sausa (Teleperformance VP for Operations), Emily Lou Delfin (DICT Program Manager), Michael Kim (Teleperformance VP for Operations), Travis Coates (Teleperformance Philippines Managing Director), Anna Karenina Buenafe (DTI-BOI Senior Investment Specialist), Romaflor Lico (Teleperformance Ayala Site Director) and Jeffrey Johnson (Teleperformance Philippines Senior VP for Human Capital Resource Management)

Manila Philippines—March 7, 2018 – Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, unveiled its bigger and better Recruitment Center at the company’s business site in Ayala Avenue corner Amorsolo Street, Makati City.

Inspired by a modern minimalist design, the new recruitment center features a cozy and spacious lounge – complete with an internet hub, a coffee station, and shelves with reading materials – where applicants can feel relaxed while waiting to be interviewed. “We want our prospective employees to feel the warm and friendly work environment that Teleperformance is known for, and this begins in the job application process,” said Travis Coates, Teleperformance Philippines managing director.

With the passion to care for its people, Teleperformance ensures an enjoyable experience for job-seekers.  “Applicants can enjoy free unlimited servings of coffee and tea, read books, browse the internet or watch movies at the lounge,” said George Dy, vice president of recruitment at Teleperformance Philippines. “We follow a seamless application process, so we can provide qualified applicants their job offer at the quickest possible time,” Dy added.

Travis Coates led the inauguration of the new recruitment center with a ribbon-cutting ceremony that was graced by government and industry representatives including Department of Labor and Employment (DOLE) Chief of Staff Louie Biraogo, Department of Information and Communications Technology (DICT) Program Manager Emmy Lou Delfin, Department of Trade and Industry (DTI) Senior Investment Specialist Anna Karenina Buenafe, and Information Technology and Business Process Association of the Philippines (IBPAP) Executive Director Genny Marcial.

Coates shared his positive outlook on the continued growth of Teleperformance. “We are proud to announce that we at Teleperformance will be celebrating our 22nd Anniversary in the Philippines this year. Since our establishment in the country in 1996, we have continuously grown and provided stable and progressive employment for many Filipinos. And living up to our anniversary theme, “22 years of Passion for Caring,” we want to show a fresh new energy and focus on growth that begins with our warm and caring people, who are all committed to providing excellent customer experience and interactions every day and in every situation,” Coates said.

Teleperformance acquired its Ayala business site in 2014 and is one of the biggest sites of the company in the Philippines, with close to 5,000 employees providing outstanding customer service to various clients across multiple industries. Strategically located in the country’s premier financial district, the new recruitment center is expected to facilitate more employment opportunities for career-seekers.

Teleperformance invites applicants to visit the new recruitment site at Ayala Avenue corner Amorsolo Street, which is open Mondays to Saturdays, from 9:00 AM to 7:00 PM. For more details, applicants may check out Teleperformance Philippines on Facebook or call 857-3222.

The new Teleperformance Ayala Recruitment Center opens its doors to provide a seamless and enjoyable job application experience for career-seekers

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ABOUT TELEPERFORMANCE

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies and administrations around the world, with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services). In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13).

The Teleperformance Group operates 171,000 computerized workstations, with 223,000 employees across 350 contact centers in 76 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 40,000 people in the country and operates nearly 30,000 workstations in 18 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2017, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).

This 2018, Teleperformance marks its 22nd year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, please visit the Teleperformance website at www.teleperformance.ph or like the Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines

Media Contacts:

TELEPERFORMANCE:

Mark Pfeiffer
+1 801 2575811
mpfeiffer@teleperformance.com

Jeffrey Johnson
+63 917 8843787
jeffrey.johnson@teleperformance.com

Marilyn R. Ventenilla
+63 917 8117557
Marilyn.Ventenilla@teleperformance.com