Sitel Philippines Offers Opportunities to visually impaired scholars

 

Sitel Philippines is doubling down on Corporate Social Responsibility through its new partnership with ATRIEV (Adaptive Technology for Rehabilitation, Integration, and Empowerment of the Visually Impaired).

 

At Sitel, we take education and empowerment very seriously,” said Craig Reines, Chief Operating Officer, Sitel Asia Pacific. “This year we want to expand the reach of our training and human development programs and provide career opportunities to groups that have limited access to education, such as persons with physical limitations. ATRIEV is the perfect partner for this. We fully support their advocacy of using technology and IT enabled programs to help the visually impaired become employable and productive.”

 

Through this partnership, the Sitel Academy Call Center Training Program, the first of its kind in the BPO industry, will be offered to ATRIEV scholars.  Participants in this program can expect to gain basic contact center skills and afterwards, seek gainful employment in the BPO industry as contact center agents, virtual assistants, software analysts and more.

 

Sitel’s mission is for the BPO industry to be more inclusive and open to employing persons with disabilities. Craig adds, “Through this partnership with ATRIEV, we are creating a more diverse community and giving more opportunities for People with Disabilities.”

 

Photographed, Perry Badilla, Learning and Development Manager, Sitel; Marco Ramos, ATRIEV graduate; Craig Reines, Chief Operating Officer, Sitel-APAC; Tony Llanes, Executive Director, ATRIEV; Carol Catacutan, ATRIEV; Jamie Blocker, Sitel Head of Learning and Development; Ramona Ramos, Finance Officer, ATRIEV; Francis Ian Marciano, Sitel Learning Manager; and Kalpak Huddar, Sitel HR Leader- APAC.

 

 

ABOUT SITEL GROUP

 

Sitel, one of the largest customer experience companies in the world, is part of the Sitel Group. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.

With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.

 

With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service more than 400 clients, Fortune Global 500 companies as well as local businesses, through its network of more than 150 offices in 25 countries.

 

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Local Media Contact:

Christine H. Matriano

Senior Director, Partner Communications

Office:  860.2040

Mobile:  0917.3120012

Email:  Christine.matriano@sitel.com