Sitel’s One Big Fight Against HIV

Sitel partners with Project Red Ribbon Care Management Foundation. Photographed: (Center) Kris Tinaza, Sitel PH HR Director; Haidee Enriquez, GM – PH Countryside; and Sitel associates sharing their commitment to help spread HIV Awareness.

Sitel’s One Big Fight Against HIV

Sitel Philippines has partnered with Project Red Ribbon Care Management Foundation, Inc., an HIV advocacy organization, to implement the Comprehensive Corporate HIV Program (CHIP). Through the program, Project Red Ribbon teams up with corporate partners to help spread HIV advocacy and improve the quality of life of people living with HIV through awareness, resources, treatment, care, and support. Simultaneously, the program aims to help decrease HIV incidence through proper education and be the driving force of wellness within the Philippine HIV and AIDS community.

Sitel’s Maxicare nurses along with Sitel Human Resources Shared Services Manager Nemabelle R. Abainza attended a comprehensive Clinic Management Training conducted by Icko Rodulfo Johnson, President and CEO of Project Red Ribbon. Workshop attendees received basic HIV education and awareness training and learned how to administer and process HIV tests for onsite clinics. The workshop produced 17 HIV testing certified nurses for deployment within Sitel sites.

“HIV is a growing problem in the country and Sitel would like to be a part of the solution by spreading awareness about the disease and breaking the stigma and discrimination,” said Haidee Enriquez, Sitel GM – PH Countryside. “Through this important partnership with Project Red Ribbon, we can share vital information with our 22,000 strong workforce as well as provide free testing, care, and support.”

Sitel Metro Manila sites implemented on-site HIV testing clinics on May 15, 2019. On-site HIV testing clinics for Sitel countryside sites were launched June 1, 2019.

ABOUT SITEL GROUP

Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

Our group’s breadth of capabilities – powered by our ecosystem of experts including Learning Tribes, Novagile, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions – such as self-care and automation – with the human touch, emotion and empathy of our people.

As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint – regardless of location, channel or time of day.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

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Michelle Alejandro
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