News

Sitel highlights countryside expansion and people development at Asia BMP Summit 2019

17:01 16 Apr 2019

“We believe that investing in people and bringing global contact […]

Teleperformance Philippines gets certified as Great Place to Work® for the second year in a row

13:36 1 Apr 2019

Teleperformance Philippines Chief Operating Officer Mike Lytle, together with the […]

5G, IoT, and ICT: Key highlights in 2019

18:12 28 Mar 2019

(MANILA—JANUARY 2019) PLDT Enterprise continues to stay at the forefront […]

Contact centers shift to high-skill tasks

13:00 28 Mar 2019

THE Contact Center Association of the Philippines (CCAP) is seeing […]

Contact centers shift to high-skill tasks

12:49 28 Mar 2019

COMPLEX TASKS: Contact center companies in the Philippines are re-skilling […]

CCAP: BPO sector requires more than just English skills

12:42 28 Mar 2019

CEBU, Philippines — Landing a job in the call center […]

Contact centers gear up for higher-value jobs

12:39 28 Mar 2019

THE Contact Center Association of the Philippines (CCAP) said the […]

PH shifts to high-value call center services

12:36 28 Mar 2019

The Contact Center Association of the Philippines (CCAP) is shifting […]

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