News

CCAP holds Contact Islands 2018

21:55 19 Jun 2018

THE Contact Center Association of the Philippines (CCAP) will hold […]

CCAP: PH no longer cheapest outsourcing destination

21:48 19 Jun 2018

THE Contact Center Association of the Philippines (CCAP) is seeking […]

CCAP: TRAIN 2 may put thousands of jobs in peril

21:46 19 Jun 2018

CEBU, Philippines — The Contact Center Association of the Philippines […]

‘RECONSIDER TRAIN 2’

21:31 19 Jun 2018

BPO industry asks gov’t not to remove incentives under 2nd […]

Despite AI’s challenges, BPO group sees industry’s growth

21:30 19 Jun 2018

AMID the emergence of new technology like artificial intelligence (AI) […]

Call center firms keep up through constant trainings

21:28 19 Jun 2018

CEBU, Philippines — The robust call center industry in the […]

CCAP slates two-day Cebu confab in July

21:21 19 Jun 2018

CEBU, Philippines — The Contact Center Association of the Philippines […]

PH ‘strong in voice,’ also shifting to higher-value BPM

21:16 19 Jun 2018

DESPITE a slowdown in the business process management (BPM) industry’s […]

TRAIN to stall call center growth

21:12 19 Jun 2018

Policy changes on the tax and incentive regime may prompt […]

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