News
Teleperformance in the Philippines Wins Top Employer of the Year at Asia CEO Awards
11:27 20 Nov 2017
Teleperformance Philippines Managing Director Travis Coates accepts the 2017 Asia […]
BPO industry sustains ‘sunshine industry’ luster
10:53 20 Nov 2017
The evolving global outsourcing landscape—now trending toward the experience-first model—gives […]
Eastern Communications’ brand relaunch brings together tech innovations with human connections
10:08 20 Nov 2017
With Eastern Communications, it’s always about a strong and personal […]
BPO job losses due to robots a ‘myth’ as industry goes hybrid
13:12 28 Sep 2017
MANILA – Job losses in business process outsourcing due […]
Customer Experience Now the Focus of Global Contact Centers
12:07 28 Sep 2017
Rallying for a push on evolution, the global contact center […]
PH ready to ride global trends in outsourcing
12:03 28 Sep 2017
The Philippines is expected to further cement its position as […]
Contact centers ready for shift in focus to customer experience
11:54 28 Sep 2017
MANILA, Philippines — The Philippine contact center industry is seen […]
CCAP: The Future of Customer Experience — October 11-12 | Event
10:14 15 Sep 2017
Everest Group is the featured Knowledge Partner of the 2017 […]
