News
PH contact center jobs to grow despite entry of AI
12:35 8 Sep 2017
MANILA –Even as the contact center industry moves towards artificial […]
Artificial intelligence takes over some call center tasks in PH
12:32 8 Sep 2017
The Philippine contact center industry expects to sustain an 8-percent […]
Contact Islands to focus on providing the ultimate customer experience
12:25 8 Sep 2017
(MANILA, Philippines) –The Contact Center Association of the Philippines (CCAP) […]
IT-BPM INDUSTRY: CCAP moves to keep PH competitive advantage
12:21 8 Sep 2017
The Contact Center Association of the Philippines (CCAP) highlights its […]
FOR VXI PH, PASSION FOR PEOPLE RUNS IN THE BLOOD
10:48 6 Sep 2017
The Philippine Red Cross Blood Services Platinum Award. VXI PH […]
Teleperformance co-presents first industry Team Leader Summit
11:48 25 Aug 2017
Teleperformance, in partnership with the Contact Center Association of the […]
Obeying data-privacy rules seen giving PHL firms competitive edge
11:59 18 Aug 2017
In Photo: Speakers at the Data Privacy Asia conference explain […]
Local BPO firms step up to further strengthen data privacy in industry
11:50 18 Aug 2017
National Privacy Commissioner Raymund Liboro (seated, third from left) with […]
Moving Forward, CCAP Looks at Full Compliance to Data Privacy
11:30 18 Aug 2017
Local outsourcing companies will see to it that full compliance […]
