President
Alorica Asia
Bong Borja is the President of the Asia region for Alorica, comprising more than 35, 0000 people in the Philippines, as well as delivery centers in China, Japan and India, for a total of 20 sites. Under Bong’s leadership, the Asia team provide distinct capabilities to offer low-cost, high quality solutions to clients across the globe.
Prior to this role, Mr. Borja was President of the Philippines and Australia for Expert Global Solutions, Inc. (EGS) for four years prior to EGS’ acquisition by Alorica in June 2016.
Before joining EGS in 2012, he spent 12 years as President of Aegis PeopleSupport Philippines, a start-up company that he helped grow to more than 13,000 employees. In 2004, the company achieved a major milestone by doing an Initial Public Offering (IPO) in the United States, and being listed in NASDAQ as the only Business Process Outsourcing (BPO) company with its entire operations handled in the Philippines. Mr. Borja also established the expansion of BPO to Philippine provinces, as well as to other regions, such as San Jose, Costa Rica.
Often credited as the “Man behind the success of the call center and BPO industry” in the country, Mr. Borja is one of the founders and former chairman of the Information Technology and Business Process Association of the Philippines (IBPAP), formerly the Business Processing Association of the Philippines (BPA/P). He continues to support the industry by taking on leadership roles and sitting on the Board of Directors for both IBPAP and the Contact Center Association of the Philippines (CCAP). His opinions and contributions are highly valued by government and industry officials in the formulation of legislations and policies that govern the country’s Information and Communications Technology (ICT) and BPO industry. Being one of the country’s BPO industry ambassadors who supported the industry’s phenomenal growth to now being one of the country’s major economic contributors, Mr. Borja was the first recipient of the Individual ICT Contributor Award in the Philippines in 2007.
Mr. Borja obtained his Bachelor of Science degree at the De La Salle University and Master of Science in Economics units from the De La Salle Graduate School of Business and Economics.