18+ years of experience with 12+ years in leading and delivering management consultancy engagements primarily in the CMT sector across diverse markets including SEA, Indian subcontinent, Europe, the MENA region, and Latam. Focus on multi-stakeholder engagements including Growth strategy, New Tech strategy including 5G, M&A, Agile product launch, Overall Performance Improvement; more than 14 years association with the Philippines
Leadership roles in Management Consulting – Senior Principal at Kearney, Director at Monitor Deloitte (ex-Monitor Group) – Middle East
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Post Covid BPO WFM Propositions, Telecoms Strategy, New Tech Launch, Large Scale Transformation
Led an engagement to support the leading Philippines telco in rolling out post Covid Work From Home Propositions for the BPO sector. Included a detailed study of the impact of Covid on the BPO sector, identification of macro trends and co-creation of Minimum Viable propositions for the BPO sector together underpinned by an agile GTM
approach
Led extensive engagements in Philippines related to ICT market sizing, Transformation of the Collection, Billing and Revenue Assurance Function of a leading telco.
Redesigned the Product Organization and re-engineered the Concept to Launch process of the leading telco in the Philippines with an emphasis on faster time to market and greater agility
Supporting a leading Telco in SEA in defining their 5G and Fibre strategy including identification of use cases across B2B and B2C and developing an integrated 5G and Fibre Business case
Led the project to support the leading Telco in Malaysia in a large-scale transformation program across Network, Regulatory and Digital streams including development of a Competitive Response Strategy in response to a merger
Led the project to support a leading SEA operator in an agile product launch. Developed the value proposition, established the business case and helped launch of a series of sprints