Membership

How to become a member

Member Benefits

1

Company Branding, Networking and Learning Opportunities

  • CCAP Website and social media Logo and basic info News and communication materials
  • Participation in various membership engagement activities
  • Access to learning and skills development programs
2

Special Membership Rates

Special CCAP Member rates on conferences and other

3

Industry Information

Access to industry information

4

Membership Council and Programs

Opportunity to participate and collaborate with Member-Councils on programs that bring more benefits to the contact center industry and member association

5

Industry Representation

Being represented by passionate representatives in communicating our industry’s concerns to and in working with the different branches and agencies of government.

Be a Member

CCAP’s continuously growing membership reflects the overall positioning of the industry as the country consistently maintains its strong position as the contact center capital of the world. We welcome you to join us as we cherish this success.

Please refer to the following guidelines regarding membership application.

Eligibility:

To qualify for membership, the following basic requirements must be met:
a. SEC-registered company operating in the Philippines
b. Existing business operation that conducts contact center services (voice or omni-channel) in the Philippines
c. Minimum of 50 seats, unless endorsed by an existing CCAP member in good standing

Annual Membership Fee: Php 100,000.00

Submit Requirements

Process of Membership

1

Submision of Requirements

Send requirements to: tess@ccap.ph

2

Virtual Interview & Site Visit

  • Virtual Interview with our Board Trustee for membership
    Site Visit during operating hours
3

Approval or Denial of Membership

Company will receive a formal email from Membership Officer, notifying if company had passed the interview or not.

4

Evaluation of Membership Committee

Review of membership application based on initial meeting , site visit and board interview.

5
Welcome and Induction:
  • Once approved: Sending of SOA and settlement of membership fee.
  • Welcoming of new member and online introduction to CCAP BOD.
    Induction during a CCAP event.

Strategic Partners

Supporting Partners

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