News
5G, IoT, and ICT: Key highlights in 2019
18:12 28 Mar 2019
(MANILA—JANUARY 2019) PLDT Enterprise continues to stay at the forefront […]
Contact centers shift to high-skill tasks
13:00 28 Mar 2019
THE Contact Center Association of the Philippines (CCAP) is seeing […]
Contact centers shift to high-skill tasks
12:49 28 Mar 2019
COMPLEX TASKS: Contact center companies in the Philippines are re-skilling […]
CCAP: BPO sector requires more than just English skills
12:42 28 Mar 2019
CEBU, Philippines — Landing a job in the call center […]
Contact centers gear up for higher-value jobs
12:39 28 Mar 2019
THE Contact Center Association of the Philippines (CCAP) said the […]
PH shifts to high-value call center services
12:36 28 Mar 2019
The Contact Center Association of the Philippines (CCAP) is shifting […]
Pinoy contact center workers shift to mid-high skilled jobs faster than global
12:32 28 Mar 2019
The domestic contact center, which accounts the biggest share in […]
MVP Rewards Acquires Non-Voice Customer Care
6:28 23 Mar 2019
Ortigas, Pasig. March 20, 2019 — Most Valuable Partner (MVP) Rewards […]
Globe Moves Migration to 8-digit Landline in Greater Metro Manila to October 2019
15:08 22 Mar 2019
As mandated by the National Telecommunications Commission In compliance with […]
