The CCAP’s programs are calibrated in support of the Philippine IT-BPM 2022 Roadmap’s High Impact Programs (HIPs) aimed at accelerating the growth of the industry. These intend to strengthen domain expertise and capabilities in the emerging sectors, leverage advancements in technology and ensure the Filipino talent is future ready. These HIPS are:
Contact Center Association of the Philippines
Membership Engagement
News
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TP wins gold for Impact Sourcing program in the 60th Anvil Awards
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Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time
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TP celebrates tradition and talent in Sinulog Festival 2025
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eConnect
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Videos
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