News

New technologies not a threat to BPO jobs, says industry group

13:03 8 Sep 2017

MANILA, Philippines – Instead of massive job losses, the business […]

Big tech trends’ impact on PH contact centers, customer experiences

13:02 8 Sep 2017

The contact center industry in the Philippines is alive and […]

Call center group not ruffled by emergence of AI, robotics

12:50 8 Sep 2017

The Contact Center Association of the Philippines (CCAP) on Wednesday, […]

PH contact center jobs to grow despite entry of AI

12:46 8 Sep 2017

MANILA –Even as the contact center industry moves towards artificial […]

PH contact center jobs to grow despite entry of AI

12:35 8 Sep 2017

MANILA –Even as the contact center industry moves towards artificial […]

Artificial intelligence takes over some call center tasks in PH

12:32 8 Sep 2017

The Philippine contact center industry expects to sustain an 8-percent […]

Contact Islands to focus on providing the ultimate customer experience

12:25 8 Sep 2017

(MANILA, Philippines) –The Contact Center Association of the Philippines (CCAP) […]

IT-BPM INDUSTRY: CCAP moves to keep PH competitive advantage

12:21 8 Sep 2017

The Contact Center Association of the Philippines (CCAP) highlights its […]

FOR VXI PH, PASSION FOR PEOPLE RUNS IN THE BLOOD

10:48 6 Sep 2017

The Philippine Red Cross Blood Services Platinum Award. VXI PH […]

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