News
Automation to cut by half simple contact center tasks – CCAP
13:44 8 Sep 2017
The rate of automation brought about by efficient technology will […]
Call centers face brave new world of automation
13:39 8 Sep 2017
THE PHILIPPINE contact center sector will add at least 73,000 […]
PH to still dominate call center space
13:33 8 Sep 2017
Image from Freepik.com The Philippines will continue to lead in […]
New technologies not a threat to BPO jobs, says industry group
13:03 8 Sep 2017
MANILA, Philippines – Instead of massive job losses, the business […]
Big tech trends’ impact on PH contact centers, customer experiences
13:02 8 Sep 2017
The contact center industry in the Philippines is alive and […]
Call center group not ruffled by emergence of AI, robotics
12:50 8 Sep 2017
The Contact Center Association of the Philippines (CCAP) on Wednesday, […]
PH contact center jobs to grow despite entry of AI
12:46 8 Sep 2017
MANILA –Even as the contact center industry moves towards artificial […]
PH contact center jobs to grow despite entry of AI
12:35 8 Sep 2017
MANILA –Even as the contact center industry moves towards artificial […]
Artificial intelligence takes over some call center tasks in PH
12:32 8 Sep 2017
The Philippine contact center industry expects to sustain an 8-percent […]
